Privacy and Legal

This is the Privacy Statement issued by A2A IMTCS PVT LTD, a company domiciled in Karnataka, Bangalore, The Republic of India. A2A IMTCS is a global company with offices, affiliates, partners & candidates in a variety of countries. A2A IMTCS respects your privacy and is committed to protecting & handling your personal data with the greatest possible care. This Privacy Statement contains information on the use of your personal data.

PRIVACY STATEMENT - Version 08-03-2016

What data does A2A IMTCS collect?
The personal data collected and processed by A2A IMTCS includes: your name, age, telephone number, e-mail address, postal address, any other details relating to the examination for which you registered, payment details, the exams you have taken, and any other information you have provided to us.

How is your data used?
A2A IMTCS collects and uses your personal data in order to:

  • Administer, assess and develop training sessions and subsequent examinations;
  • Comply with our obligations regarding the administration and assessment of training sessions and examinations;
  • Verify that no fraud has been involved in an examination;
  • Facilitate providing certificates and examination results in the candidate’s name;
  • Facilitate validating certificates and provide the respective requester information about the validation;
  • Provide information and respond to your questions;
  • Be able to provide customer services;
  • Perform analyses that will allow us to improve our services;
  • Send out our newsletter or personalized offers relating to examinations and other products we offer;
  • Assess and register accreditation etc.

How does A2A IMTCS gain access to your data?

We obtain your personal data in a number of ways, for example when you complete an exam registration form, training registration form, sit for an examination, order a sample examination, you create an online customer account or when you or a third party like your employer register your personal accreditation as a trainer or supervisor. If you enroll for an exam via your employer or via an A2A IMTCS partner like an accredited examination center, Prometric or Pearson VUE, we will receive your data from these parties. Data collected by us through our websites can also be combined with data you provide to us at other times, such as the information you enter on training and exam attendance sheets.

Who has access to your data?
We may share or forward your personal data or otherwise make it available to its group companies and service providers for the purposes listed above. If you enroll for a training and or exam via your employer or via an A2A IMTCS partner like an accredited examination center, Prometric or Pearson VUE, your examination results may be accessed by these parties. Parties who have access to your personal data may be located in countries that maintain less stringent privacy laws than the Republic of India, in which case we will ensure that the appropriate measures are taken and that the applicable statutory rules are complied with.

Security and retention period
We will ensure that your personal data is adequately secured, in order to protect your personal data, including from unauthorized use, amendment, and unlawful destruction. A2A IMTCS has an Integrated Information Security Management System based on ISO/IEC 27001. A2A IMTCS will retain your personal data as long as necessary for the purposes stated above or as long as prescribed by the law.

Access, correction and deletion
If you wish to view, correct or delete your data, you can submit a request (including details) to this effect, stating your name and address. A2A IMTCS will generally respond to a request to access, correct or delete data within four weeks. Please send your request to the following address:

Attn. Quality Management System(s)
Ravindranath Tagore Nagar
Bangalore, State of Karnataka
The Republic of India.

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